You go, We stay

Common Inquiries

Transparent answers for your pet's routine care

Clear details on how we manage home keys, daily feeding schedules, photo updates, and non-medical care limits.

Care Scope

We provide companion and routine care only, and are not veterinarians.

For routine oral medication or supplements, we follow your written instructions precisely. We do not handle specialized medical treatments or complex care needs.

Detailed Guides

How stays and routines work

Consultations

The pre-stay meet-and-greet

Before any booking, we visit your home to meet your pets, review feeding and walking routines, and collect house keys in person.

Daily Updates

How we keep you informed

During each visit or overnight stay, you receive photo updates and a brief note so you always know your pets are relaxed at home.

Schedules

Routine timing and feeding

We adhere strictly to your established routines for meals, walks, and medications, ensuring your animals experience zero disruption.

Ask a Question

Have a specific routine question not covered here?

Reach out directly to discuss your pet's exact daily schedule.